Step one: decide the lane before anything else
Research supply or prescribed telehealth. They are different regulatory lanes with different buyers and different claim vocabulary, and every later decision depends on which one you are in. Choosing late means rebuilding the site, the label and the payment relationship. The comparison is here.
Step two: form the entity properly
A US entity with a real business bank account, in your own name, with accurate ownership disclosure. Payment underwriting will ask for all of it, and structures designed to obscure ownership fail underwriting and create problems far larger than the one they solve.
Step three: supply and label together
These are one decision, not two. What you can put on a label depends on what your supplier can document, and how fast you can launch depends on whether stock already exists domestically.
- Domestic stock removes manufacturing lead time and customs from the critical path
- Per‑vial white label with no minimum means you launch without buying inventory
- Third‑party certificates are what let you answer the first hard question a buyer asks
Step four: write the site copy before you build the store
This is the step everyone skips and everyone pays for. Research positioning has to hold on every page, not just a disclaimer: no dosing language, no human-use claims, no consumer framing, no testimonials describing results. The line is here. An underwriter reads the live site, so the copy is part of the payment application whether you think of it that way or not.
Step five: apply for payment processing early
Apply before launch, not after your first month of revenue. A manually underwritten high-risk account takes days to weeks with a complete file, and there is no instant substitute. Aggregators prohibit the category, and an approval at signup only means review has not reached you yet. The document package is here.
Step six: fulfillment, then launch
Decide who holds inventory and who ships it. Tracked shipping is not optional, because untracked delivery makes every dispute unwinnable and underwriters price that.
What we do and do not do
We supply product, apply your label, help you design it, hold and ship your inventory from Los Angeles, and introduce you to underwriters who know this category. We do not process your payments, and we do not sell to consumers.