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Payments

What belongs in a payment application?

Prepare the documents your payment provider requests.

AnswersUpdated 2026-09-24
01

Entity and ownership

Gather the identification, ownership and formation information the provider requests.

02

Financial history

Provide requested statements and realistic volume projections with supporting assumptions.

03

Accurate operations

Show the real storefront, supply, fulfillment, support and policies. The provider sets the checklist.

The short answer

An underwriting file is the information a payment provider uses to evaluate your business. The exact checklist comes from that provider.

Prepare entity and ownership documents, financial history, supplier information and evidence of how you fulfill orders. The application and website should be accurate and consistent.

Entity and ownership

  • Formation documents and tax identification
  • Identification and ownership information requested by the provider
  • Business address and contact details

Finances

  • Business bank statements for the requested period
  • Previous processing statements, if available
  • Expected volume and average order value, with supporting assumptions

Supply and fulfillment

  • Supplier information and available product documentation
  • How stock is stored, orders ship and delivery is tracked
  • Return, refund and cancellation policies
  • Customer support and dispute handling

Website and history

Provide the real storefront and labels. Disclose prior account closures or known MATCH listings when requested. Do not hide products or change the business description to pass a review.

A useful sequenceConfirm category acceptance, request the checklist, then submit a complete and accurate file. Keep copies of the application and written terms.

Our role

We help organize the information a provider requests and make an introduction where appropriate. Your business applies in its own name. We do not guarantee a decision.

A useful next step

Get the checklist before you apply.

Confirm category acceptance and request the provider's requirements first. Scale can help organize the file, but the provider makes the decision.

Explore payments introductions →

Frequently asked questions

How long does underwriting take?

Ask the provider for its current timeline. Product eligibility, document completeness and follow-up questions can affect timing. Do not plan a launch around an unconfirmed approval date.

Your next step

Explore payments introductions

See what the service includes and how to take the next step for your business.